Email sending delay

Incident Report for TeamSnap

Resolved

Email delivery and Team Chat notification issues have been resolved. All email messages and push notifications should have delivered. We sincerely apologize for the inconvenience. Please reach out to our support team if you are still experiencing an issue: https://helpme.teamsnap.com/?solvvy=true.
Posted Mar 12, 2020 - 21:59 MDT

Monitoring

TeamSnap emails sent from the Messages tab are delivering as expected. We are still experiencing delays with emails being sent from event or game changes. We will post an update as we have more information. Thank you for your patience.
Posted Mar 12, 2020 - 18:26 MDT

Identified

We are currently experiencing a 30-40 minute delay in TeamSnap emails sending. We are working to identify the root cause. We will post an update as we have more information.
Posted Mar 12, 2020 - 15:01 MDT
This incident affected: Email/SMS Delivery.