Email delay

Incident Report for TeamSnap

Resolved

The issue with email delays has been resolved. Please reach out to our support team if you are still experiencing an issue: https://helpme.teamsnap.com/?solvvy=true .
Posted May 27, 2019 - 09:57 MDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 27, 2019 - 09:49 MDT

Identified

We have identified an issue with our email provider causing email delays. We are working with them to resolve the issue and will continue to monitor.
Posted May 26, 2019 - 13:14 MDT

Investigating

We are currently experiencing email delays affecting new games/events created, game/event updates and some general team emails. We are investigating the issue and will continue to post updates.
Posted May 26, 2019 - 12:20 MDT
This incident affected: Email/SMS Delivery.