SSL Failures

Incident Report for TeamSnap

Resolved

Looks like we are up and running on all the things again.

Posted Oct 14, 2018 - 20:36 MDT

Monitoring

We have fixed the underlying issue and all services are back up. We are processing through some backlog and should be up to date soon.

Posted Oct 14, 2018 - 19:33 MDT

Update

We are continuing to work on a fix for this issue.

Posted Oct 14, 2018 - 19:12 MDT

Update

We are continuing to work on a fix for this issue.

Posted Oct 14, 2018 - 19:06 MDT

Update

Users that are already logged in to mobile apps should be working again. Still working on the other services.

Posted Oct 14, 2018 - 19:02 MDT

Identified

We have found the issue with the an expired certificate and are working on resolving the issue currently

Posted Oct 14, 2018 - 18:28 MDT

This incident affected: TeamSnap iOS, TeamSnap Android, Team/League Website, API/Mobile Apps, Tournaments, Email/SMS Delivery, Push Notifications, Calendar Subscription Service, and TeamSnap Payments.